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How does billing works in ComfyICU?

When you purchase a subscription, you are buying a time slice to utilize powerful GPUs such as T4, L4, A10, A100 and H100 for running ComfyUI workflows. Each subscription plan provides a different amount of GPU time per month.

To simplify cost calculations, each credit is valued at $0.0001, or 1/10,000th of a dollar.

Currently, the L4 GPU costs 9 credits per second, which is equivalent to $0.0009 per second. The T4 GPU, on the other hand, costs 5 credits per second, or $0.0005 per second.

What happens to unused monthly GPU time?

Any unused monthly GPU time or credits do not roll over to the next billing cycle.

This policy serves multiple purposes: it allows us to plan capacity effectively, ensures fair resource allocation among all subscribers, and offers flexibility in subscription timing. You can start your subscription at any point in the month without waiting for a specific date.

To maximize value, we recommend using your allocated credits within each monthly billing cycle. You can always check your current credit balance and reset date on your account page.

What is the expiration date for credits if they do not roll over?

Your credits reset exactly one month from your subscription date, not on a fixed calendar date. For instance, if you subscribed on the 15th of a month, your credits will reset on the 15th of each subsequent month. Consequently, you can subscribe at any time without having to wait for the start of a new month.

Can I cancel my subscription anytime?

Yes, you have full control over your subscription and can cancel it at any time. Here's how:

1. Log in to your account
2. Click your profile icon (top right) > Account > Billing
3. Select "Manage Subscription"

This redirects you to our Stripe billing portal where you can:

• View/download invoices
• Update payment method
• Switch plans
• Cancel subscription

Note: After cancellation, service continues until the end of the current billing period. No refunds for partial months. You can reactivate anytime through your account.

Do you offer refunds?

We appreciate your understanding regarding our refund policy. Due to the high costs associated with provisioning GPU resources, we are unable to offer refunds on subscriptions. Our pricing model is based on committed GPU allocations to ensure consistent availability of resources for all our users.

When you sign up for our service, you agree to these terms, including waiving the right to refunds. However, we want to provide you with flexibility in managing your subscription:

1. You can cancel your subscription at any time.
2. Upon cancellation, your service will continue until the end of the current billing period.
3. No further charges will be made after cancellation.

We encourage you to take advantage of our free tier to evaluate our service before committing to a paid subscription. If you have any questions or concerns about your subscription, please don't hesitate to contact our support team. We're here to ensure you have the best possible experience with ComfyICU.